Adult Dog Guarantees
“Green Dogs”(untrained dogs):
If you do not attend our school, or a green dog is purchased then the dog has a 1-year general health guarantee. We cover hips & elbows (except for injuries while in your possession, abuse or neglect caused issues) for 1 yr. on green/untrained dogs). Damage to teeth while in your possession during guarantee period is not covered and is the Buyer’s responsibility to repair of cover cost of repair. This voids ALL warranties on the dog as well and no returns will be accepted with broken or damaged teeth under any circumstance.
Work Ability- Green Dogs (untrained dogs) are guaranteed for work ability issues to pass initial certification testing (NAPWDA, NAPCH, APCA, OPOTA etc.). This is a 120-day work ability guarantee, which begins from the day of pickup at the kennel or shipping. Once the team completes a basic training course and certifies with any National Police Canine Organization/s or any State Canine Certification Testing, the work ability guarantee is fulfilled. The health guarantee is the only guarantee for the balance of the 1 yr. time. NO dogs will be replaced for work ability issues after they have been tested and certified with a National Police Organization at completion of their initial basic training course unless they are trained in our academy by our staff.
NO REFUNDS Are Given For Any Reason, ONLY Replacements. This Guarantee is a 1 Time Replacement Only! There is NO replacement of a replacement dog under any circumstances.
For guarantee purposes, possession starts from the first day of taking possession of the dog, be it prior to a school, day one of the school, or pickup day at the airport of a green dog by the agency whatever the case may be.
No surgeries (except life saving emergency surgeries) can be done without notifying Von der haus Gill and our approval given. If any are done or the dog is euthanized the warranty is voided in its entirety. The Buyer will be entitled to no refund and no replacement dog regardless if it was a “green dog” or a “fully trained dog”.
If a replacement dog is given, the warranty/guarantee on that dog is to pass a basic health examination by the Buyer’s Vet with the first 7 days of possession only. There is NO other warranty or guarantee of any kind on the replacement dog. Any unused work ability or health warranty time of the original dog does not apply to the replacement. The total of the guarantee/warranty time will never exceed the 1 yr. guarantee for any reason.
By accepting this form and dog you acknowledge the workings of this guarantee and agree to waive any claims and abide by the terms of this guarantee.
All dogs are invoiced on day of pickup or shipping and are due to be paid in full within 30 days of that invoice date. Unpaid invoices are subject to 2% per month service charge from day of pickup on any open balance or portion there of. Dog’s, which are not paid for within 60 days, are subject to be repossessed by Von der haus Gill Kennel and its staff or employees. The buyer acknowledges these rules and agreed to surrender the dog if it is unpaid for after legal notices have been given to the buyer by Von der haus Gill Kennel.
“Trained Dogs Purchased”:
All trained dogs are guaranteed to pass normal health examinations by your Veterinarian upon delivery. For fully trained dogs, we guarantee passing of certification (OPOTA, NAPCH, or APCA) on completion of training course or free retraining (1 time only & dorm fees not included and will be invoiced if needed) or replacement of the dog (1 time only no replacement of replacements for any reasons). We also guarantee our dogs general work ability and general health for 2 years from date of original pickup if you attend our school and a fully trained dog is purchased. (ANY injuries, injury related problems, poisonings, abuse; lack of document in service training and or neglect will NOT be covered under the guarantee in any case. Any one of these incidents voids all warranties and all guarantees on the dog and it becomes the sole responsibility of the buyer (any and all shipping, Vet costs for shipping, airport trip charges, crates are not covered either direction and are the sole responsibility of buyer). Any resale of a dog/s voids all warranties. The buyer MUST be notified before ANY surgery, except life saving surgeries, before they are performed. Failure to contact the seller prior to the surgeries voids all warranties the dog may have.
There is NO replacement of a replacement dog for any reason. Von der haus Gill staff will do the selection of the replacement dog. Members of the purchasing agency may watch or assist if Von der haus Gill permits such assistance or activity. No outside agency employees, handlers or trainers will be permitted to assist, watch, or have any direct or indirect impute in selection of the replacement dog.
There are NO refunds for any reason/s.
We cover hips & elbows (except for injuries while in your possession) for 2yrs (1 yr on green/untrained dogs). Damage to teeth while in your possession during guarantee period is not covered and is Buyer’s responsibility to repair or cover cost of repair. Any broken teeth void ALL warranties on the dog as well and no returns will be accepted with broken or damaged teeth under any circumstance and no replacements will be given.
If a replacement dog is given, the warranty/guarantee on that dog is to pass a basic health examination by the Buyer’s Vet with the first 7 days of possession. Any unused medical warranty time of the original dog will apply to the replacement. The total of the two dogs health guarantee/warranty time will not exceed the 2 yr guarantee for any reason. The work ability warranty on a replacement dog is only until the new dog passes state and a national certification that is normally done by Von der haus Gill at Von der haus Gill Kennel in Ohio. Once the replacement dog passes these certifications, there is no further work ability warranty only the balance of medical warranty is covered for the new dog.
Re-certifications for life of the dog when available. The fee for re-certifications is $50.00/ team per year. Agencies agree to make sure all dues for National Certifications are prepaid prior to the testing done at Von der haus Gill Kennel and are in no way a responsibility of Von der haus Gill. If those dues are not paid the certifications are invalid and the teams will be required to retest with a new $50.00 fee applicable. (Evaluators travel cost, and /or meals are not included in this and there will be a fee for these cost which will be the buyer’s responsibility. These fees are handled directly by the Master Trainer/ Evaluator involved.)
By accepting this form and the dog you acknowledge the workings of this guarantee and agree to waive any claims and abide by the terms of this guarantee.
Von der Haus Gill German Shepherds
16863 Boundry Rd., Wapakoneta, OH 45895
phone: 419-568-9400 | fax: 419-568-9405
Kennel Office: 419-568-9454
Our facility is licensed by The Bureau of Alcohol, Tobacco & Firearms, The Drug Enforcement Administration, and the Ohio Board of Pharmacy.
Our facility is also an approved Police K-9 Training Program for the Ohio Peace Officers Training Council and Indiana Council on Law Enforcement.